IT Support Services

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MAINTENANCE

We handle:
    • all updates
    • antivirus
    • security
    • and monitoring for you

You’ll know your systems are healthy every single day.

IT support

HELPDESK & IT SUPPORT SERVICES

Our technicians can assist you via phone, remote session, or office visits. Access quality IT support services solutions quickly.

087 809 3516

support

CONSULTING

We maintain detailed documentation and analysis of your systems, and meet with you to keep you up to date. IT Support Services Pretoria – We provide unlimited on site IT Support, remote and phone support at a fixed fee.

CJN IT Solutions offers business IT support services on both an ad-hoc and SLA basis

Ad-hoc onsite IT support is provided on a reactive basis and is charged per hour. This form of support is if you rarely have IT problems and only require occasional support. We have had many cases where our customers were unaware of serious underlying problems on their pc’s, so it is not a bad idea to have a check-up done on your pc every few months.

CJN IT Solutions provides a complete IT support services solution:

Network design and implementation

Internet connections, domain, website and email hosting.

Hardware and software upgrades, repairs and sales.

Removal of viruses and malware.

Server support, deployment and related services

We are results driven, cost-effective, fast, efficient and reliable.

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IT support services SLA

This model of IT support service provides an unlimited amount of support hours per month at a fixed monthly fee. This model is more cost-effective and provides proactive maintenance and support. This method of support is for businesses which require ongoing support to their IT infrastructure and cannot afford downtime arising from IT-related problems.

It’s that simple: we ensure that all your IT services Pretoria is taken care of for a fixed monthly fee. There are no unplanned expenses – only IT systems that work as they should and a support structure that you can rely on. You get a full-time IT department without the need to employ any IT staff.

More Services

Most businesses have mission-critical data which they cannot afford to lose. We assist you in formulating and implementing comprehensive backup strategies.

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Microsoft Silver Cloud accelerate partner. We offer a variety of cloud services which allow us to configure your system applications faster with less maintenance. Cloud Computing gives you greater security and protects your information.

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Microsoft Office 365 minimises your onsite hardware costs while maximising employee productivity. Microsoft 365 for business allows your organisation to have corporate-level email and collaboration infrastructure at a fraction of the cost. Microsoft 365 is your complete office in the cloud.

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Data recovery is just one of the services we offer. Now, instead of having to redo all the work that you had on the drive, we can attempt to recover it for you. We have a high success rate in recovering data from damaged or faulty hard drives.

Viruses and malware are being distributed every day and are the cause of numerous computer-related problems. If you suspect that you have a virus or malware infection, we will provide the solution to get you back in business speedily and efficiently.

As a solution to all businesses we install reliable, functional and affordable networks. A network will share printers, files & internet connections for people in the organisation. We do the total layout of the networks with neat cabling and layout. We also provide expertise and knowledge on how to utilise your network optimally.

We have an in-house workshop to repair most computers or peripherals that you bring in. Our highly-skilled technicians have the experience necessary to tackle any task. Whether it’s a notebook, desktop or printer we can repair or replace faulty hardware / software so that you are up and running again in no time at all.

Is your computer struggling to keep up? Then it could be time to upgrade! We can handle all kinds of upgrades. Any modifications are easily handled by our workshop and no task is too big, small or complicated for our skilled technicians.

We provide the following internet services:

  • ADSL/VDSL/Fibre
  • E-mail solutions
  • Website solutions

We provide free fax2email services, sign up on the following link Fax2Email