Choosing a IT support provider for your business
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Advantages of using IT support services
Support services can benefit your business as technology can fail in any business; regardless how big or small it is. To safeguard your systems, you should think about having some level of IT support in place.
Start by considering carefully how much IT support you need. This depends on how much IT expertise you have in-house, how important it is to keep systems running smoothly. And how much you can sensibly afford for a support contract.
Types of IT support services.
Support services that can benefit your business, include.
• Set up tasks, such as installation and configuration.
• staff training and upskilling.
• remote monitoring and management; enabling rapid response to errors and failures.
• telephone, email or online support.
• guaranteed response times; reducing downtime and revenue loss.
• on-site support.
• IT asset management and inventory.
• security management, including software patches, virus protection, and storage and backup task.
A dedicated IT support service in place means that you have access to highly specialised talent and resources. As and when you need them.
Choosing CJN IT Solutions as your preferred IT support services provider.
- We offer corporate-level IT support at an affordable fee since 2003.
- Fixed monthly fee with unlimited IT support, onsite & remotely.
- We guarantee same-day response with fast turnaround times and minimal downtime.
- Ensure IT systems functional at optimal levels.
- Proactively maintain systems and problem prevention.
- We implement and test backups to ensure that data recovery is possible when disaster strikes.
- If and when needed, we advise our clients on improving their systems.
- We provide a quick “set-up-and-go” IT solution to enhance production in your business.
- For better transparency we document your IT environment.
CJN IT Solutions advantages to support your IT infrastructure:
- We maintain your entire IT infrastructure.
- Continually improve your computing systems.
- Minimise downtime by providing remote, telephonic and on-site support.
- Enhance your current IT infrastructure.
- We provide economical solutions for your working environment.
- Fast turnaround times with guaranteed same day response.
- Proactively maintaining your systems to prevent problems.
- To prevent disasters, we actively test and verify backups.
- IT support services at a fixed cost.
We have an easy 3 step process:
- We analyze your computer infrastructure.
- We provide you with feedback.
- And lastly, we take action.
CJN IT Solutions provides a complete IT solution:
- IT maintenance.
- IT support.
- Network design and implementation.
- Backup solutions.
- Microsoft Office 365.
- Cloud Computing.
- Disaster recovery.
- Hardware services and software services repairs, upgrades and sales.
- Removal of viruses and spyware.
Contact us now to book a short meeting at 087 809 3516 or complete the form below.