CJN IT Solutions provides businesses with proactive IT support and maintenance services. Where we ensure that your computer systems run at optimal levels while minimising potential downtime.
Our fixed cost SLA combines both reactive and proactive IT support and maintenance services into a unique offering. For this reason, aimed to ensure a trouble-free IT environment for your business. Our IT services will allow you to focus on your business. Instead of wasting costly time trying to resolve IT problems.
What is IT maintenance?
Maintaining IT systems at regular intervals by performing certain essential maintenance tasks. As each customer has unique requirements. There are some computer hardware maintenance and servicing tasks which most customers require. To ensure that their systems are running securely and efficiently. Automated systems and procedures are implemented to ensure that most of these tasks are done with minimal or no user intervention, ensuring. For instance, performing regular IT maintenance updates on anti virus and Windows security.
When essential computer system service is performed regularly, the amount of computer downtime is greatly reduced. Since it ensures that productivity levels are not hampered by unforeseen computer problems. In fact should have been prevented by regular servicing.
Why is preventive IT services important for a business?
Most businesses in today’s technology-focused world rely on their IT systems for effective operation. Including the simplest tasks, such as sending a quotation or printing an invoice, are done on a computer. Therefore any downtime on your IT systems could bring your business to a grinding halt. Keeping your IT systems properly maintained can no longer be overlooked. Since IT systems are an integral part of your everyday business processes.
Types of IT support and maintenance services
In effect, we focus primarily on proactive and reactive IT system maintenance.
Advantage of our IT maintenance contract
To point out, with CJN IT Solutions you rely on a team for IT support instead of an individual. When starting a new SLA, we do an analysis of the IT systems in place. In order to acquire an in-depth knowledge and understanding of your IT systems. The information gathered is made available to our team of technicians. Ensuring that there is an entire team of support staff with knowledge of your IT systems. Our familiarity with your IT systems will ensure problems are resolved faster. Given that we already know how to fix problems specific to your environment should they occur.