Advantage of IT services provider

Advantages of using an IT services provider

Technology can fail in any business, regardless how big or small it is. To safeguard your systems, you should think about having some level of IT support in place with an IT services provider.

Start by considering carefully how much IT support you need. This depends on how much IT expertise you have in-house, how important it is to keep systems running smoothly, and how much you can sensibly afford for a support contract.

Types of IT support services which an IT services provider should offer:

Support services that could benefit your business include but not limited to:

• Set up tasks, such as installation and configuration.
• Remote monitoring and management, enabling rapid response to errors and failures.
• Telephone, TeamViewer and onsite support.
• Guaranteed response times – reducing downtime and revenue loss.
• IT asset management and inventory.
• Security management, including software patches, virus protection, and storage and backup task.

Having an IT support service level agreement in place means that you have access to highly specialised talent and resources as and when you need them.

You should weigh this against the costs of procuring such service to determine the real benefits to your business.

Time to change IT services provider?

Get in touch with us for a free no obligation quotation – CJN IT Solutions, we are just a call away – 087 809 3516.

CJN IT Solutions provides a complete IT solution:

• IT maintenance.
• IT support services.
• Network Services.
• Backup solutions.
• Microsoft 365.
• Cloud Computing.
• Software Services and Hardware upgrades, repairs and sales.
• Removal of viruses & malware.
• Server solutions.