Firstline Workers

Empowering Firstline Workers with Microsoft Teams


Maximise the impact of your Firstline Workforce. Empower all workers with new scheduling and shift management features.

Empower firstline workers

Empower your shift workers

More than two billion Firstline Workers are at the forefront of many industries. Empower them with Teams.

Tailor the experience

Use app setup and permission policies to create a customized experience.

Create new feedback loops

Make real-time decisions based on what’s happening on the ground.

One single hub for teamwork

Make Teams the go-to place for your Firstline Workers’ job-related needs.
  • Keep your team connected in dynamic environments: Enable team communication with Walkie Talkie (coming soon), one-on-one and group chat, video calls, and more.
  • Simplify the task management process: Easily distribute tasks from headquarters and reduce the burden on managers to assign and track tasks for their teams.
  • Make training employees easy: Store resources such as onboarding policies, job-related guides, and video content in Teams.
  • Optimize business processes: Use first-party apps such as Shifts to build integrations with your workforce management system. Provide access to your line of business apps for a customized Teams experience.
  • Streamline identity and access management: With identity and access capabilities coming soon, it’s easy to roll out Teams to your Firstline Workers.

Contact us today for more information.