Privacy Policy & POPIA Notice

CJN IT Solutions is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA).

Information We Collect

We collect and process personal information mainly to contact you for the purposes of understanding your requirements and delivering IT services. This includes:

• Contact Details: Name, email address, and telephone numbers.
• Business Information: Company name, registration numbers, and VAT details.
• Technical Data: IP addresses and cookies (when navigating our website) to improve user experience.

How We Use Your Information

Your information is used solely for the purpose for which it was collected, including:

• Providing managed IT services and support.
• Processing hardware procurement and service billing.
• Complying with legal and regulatory requirements (SARS/POPIA).

Disclosure of Information

We do not sell your data. We only disclose your personal information to third-party service providers (such as Acronis for backups or Trend Micro for security) where it is essential for the delivery of the services you have contracted.

Your Rights

You have the right to request a copy of the personal information we hold about you, to request an update or correction, and to object to the processing of your data at any time.

Contact Our Information Officer

For any queries regarding your data, please contact us at: helpdesk@cjn.co.za