Tenant management
Microsoft 365 is not a once-off setup. Users, permissions, mailbox rules, sharing, admin roles, and security settings need regular review.
- User onboarding and offboarding
- Mailbox and shared mailbox support
- Groups, Teams and SharePoint access review
Daily support
Staff need fast help when Outlook, Teams, OneDrive, mobile mail, or file sharing stops working. The aim is to reduce friction before it slows the business down.
- Outlook and mobile mail support
- Teams and meeting issues
- OneDrive and SharePoint sync support
Security and recovery
A Microsoft 365 environment should protect sign-ins, reduce phishing risk, and have a clear recovery position for business-critical data.
- MFA and admin account protection
- External sharing and mailbox rule review
- Backup and restore planning