Day-to-day support
One clear route for user problems, account changes and the recurring faults that interrupt work.
- Helpdesk access for staff
- Remote and onsite assistance
- Microsoft 365 administration
Business IT Services
Business IT services for Gauteng businesses
When staff cannot access email, a laptop needs replacing or a server problem interrupts work, the issue rarely sits neatly inside one product. CJN IT Solutions is an IT company based in Pretoria, supporting businesses in Pretoria, Centurion, Midrand and Johannesburg. Since 2003 we have helped small and medium companies with managed IT support, Microsoft 365, business backups, practical device protection and IT hardware.
Since 2003
Pretoria & Gauteng support
Fixed-cost support
Microsoft 365 support
Data and devices
Practical protection around the information the business depends on and the computers people use every day.
- Acronis backup and recovery planning
- Trend Micro endpoint protection
- Encryption and two-factor authentication
Equipment and setup
Hardware chosen around the work it has to do, then installed and supported by the same team.
- Laptops, desktops and servers
- Networking equipment and installation
- Software and office consumables
Choose the IT service that fits the problem
Use this page to find the service that best matches your immediate need. If several issues are connected, we can discuss them together and define the right starting point.
Managed IT support for day-to-day business needs
Managed IT support gives your staff a clear place to take computer, account and connectivity problems. It also brings routine maintenance and recurring issues into an ongoing support relationship.
CJN provides fixed-cost support under an agreed contract, with helpdesk access and remote or onsite assistance according to scope. This service suits businesses that want day-to-day IT responsibility to sit with a support provider rather than an owner, accounts team or office manager. Explore managed IT support.
Microsoft 365 support for email and collaboration
Microsoft 365 can connect email, meetings, files and user accounts across the business. It can also create disruption when access, synchronisation, licences or mailbox settings are not handled consistently.
CJN helps with Microsoft 365 migration, configuration and support. Our work includes Exchange email, Teams, SharePoint, OneDrive and the user administration that continues after a migration. Explore Microsoft 365 support.
Backup and disaster recovery for business data
A backup is useful only when it protects the information your business needs and supports a workable restore. A missing document, failed computer and unavailable server each create a different recovery job.
CJN supplies and implements Acronis backup solutions, including cloud-to-cloud backup for Microsoft 365. We help businesses identify where important data lives, decide what needs to be recoverable and understand the systems, equipment and suppliers involved in getting back to work. Explore backup and disaster recovery.
Endpoint protection and practical IT security
Everyday changes can weaken an otherwise sensible setup. A laptop is replaced, an employee changes phones or a user receives access that is never reviewed.
CJN helps SMEs put practical controls around business devices and accounts. Our work includes Trend Micro Worry-Free Business Security Services, BitLocker drive encryption, two-factor authentication, Conditional Access and supporting policy documentation where required. Explore endpoint protection and IT security basics.
IT hardware procurement and setup
A suitable computer starts with the employee's role, applications and working environment. The purchase may also need to account for monitors, networking, software, data transfer and account setup before the equipment is ready to use.
CJN supplies desktops, laptops, servers, networking equipment and peripherals. We also provide installation and support, and supply software and office consumables including ink, toner and paper. Explore IT hardware procurement.
When one requirement affects another
Business IT services often connect. A new employee may need a laptop, a Microsoft 365 account, approved access to shared information and the agreed device protection. A move from a local server to SharePoint changes both daily access and the backup arrangement. A recurring computer fault may point to a device problem, a network issue or an application that needs its own supplier.
CJN can consider those dependencies in one conversation. We help define the immediate job, identify related work and separate ongoing support from equipment, licences and projects that need their own scope.
You can also approach us with one clear requirement. A hardware quote or Microsoft 365 question does not need to become a larger project unless the wider environment genuinely affects the decision.
Local IT support in Pretoria and Gauteng
CJN is based in Pretoria and works across Pretoria, Centurion, Midrand and Johannesburg. Remote assistance is suitable for many everyday issues, while onsite work and physical equipment need arrangements that reflect the location and service agreement.
If local support is your main search, visit our existing IT support in Pretoria page. That live page remains the dedicated destination for Pretoria support intent.
What to tell us before the first conversation
You do not need a complete technical inventory. A useful starting point is:
- Roughly how many people use the systems.
- Whether the business uses Microsoft 365 or a local server.
- The problem, planned change or risk that prompted the enquiry.
- Any important date, such as a new employee's start or an office move.
- Who can approve equipment purchases and access to business information.
Next step
Start with the work that needs attention
Tell us what is interrupting staff, what you are planning or what you cannot confirm about the current setup. We can help you choose a practical next step.